FAQs

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General Festival

Oktoberfest Brisbane is a German Cultural Festival which exists to share our culture, heritage and passions with you. The festive atmosphere encourages the appreciation and enjoyment of what our culture has to offer. Accept no imitations! Created and delivered by German couple Kim and Boris Zoulek, come to the only authentic German Oktoberfest celebration in Australia (named one of the top 10 Oktoberfest celebrations outside Germany by National Geographic!).

This year’s Oktoberfest Brisbane dates are: 8 – 10 & 15 – 17 Oktober 2021.
We can’t wait to see you there!

On Fridays & Saturdays the Festival is open from 12pm to midnight.
On Sundays, the festival is open from 12pm to 8pm.

You sure can! The VIP tables in the Bavarian Corner {Bayrisches Eck} are the ultimate Oktoberfest Brisbane experience. These tables are the best Oktoberfest Brisbane has to offer, so they must be booked well in advance to avoid disappointment! All other tables at the Festival are on a first come first served basis, in which case we suggest arriving early to secure your table either in the Oktoberfest Tent, in the “Marktplatz” or in the shade of the beautiful big Moreton Bay fig trees in our Biergarten.

More than you can poke a pretzel at! With six HUGE event days across two weekends, the bold tastes, sounds and spirit of one of the world’s most iconic festivals will transform the Brisbane Showgrounds. Spread over all corners of the Festival, you are best to plan ahead to make sure you don’t miss out on anything. Better still, come on several days, as there is something different on offer every day!

Clothing plays an important role in German national identity. If you’ve been to Oktoberfest Brisbane before, you are familiar that our guests dress the part and you’ll be sorry if you don’t wear traditional German clothing (aka Tracht), because everyone else will be!

If you want to join us in authentic German dress, you can find exquisite traditional German Dirndls, Lederhosen and accessories, for ladies, men and kids. We do not offer a rental service for dirndls or lederhosen. Have a look at our official traditional clothing partner Schnucki Dirndl & Lederhosen to shop online now.

Just like in a real German Festival there’s lots to keep the kids entertained from the minute you enter. Sundays are the best days for families, as they have a relaxed and chilled out atmosphere. We have plenty of kid-friendly entertainment including singing and dancing plus fabulous yodelling and German dancers are a great favourite – the youngest dancer is only five. They can join in the Hat Dance or just groove along to the Chicken Dance. Outside, there are rides, baby farm animals to pat, a real German-style puppet show with heaps of other fun thrown in, goal kicking, a photo wall, roaming musicians, fashion shows (with kids in them too) and lots more we’re busy planning – and heaps of delicious food and drink for those rumbly tummies. Check out the program here.

Yes! Remember to get a pass out stamp on leaving the Festival and keep your wristband on – then you can come and go as often as you want. Last entry is an hour before closing time so make sure you’re back by then to enjoy the last songs of the evening.

Proof of Age ist sehr wichtig {is very important}! Oktoberfest Brisbane is open to all ages and if you look younger than 25, we will ask for ID. To enter the Festival site without your mum or dad, or to purchase or consume alcohol at the Festival, you must have a valid photo ID as proof of age. In Queensland, the Liquor Act 1992 defines five types of ID which are acceptable evidence of age. The ID document must be current and include a photo of you and your date of birth. Here they are, pick one and put it in your wallet now!

  • An adult proof of age card
  • A recognised proof of age card (eg Keypass identity card)
  • Australian driver licence or rider permit
  • Passport (from any country)
  • Foreign driver licence – Note: Where a foreign driver licence is not written in English, an international driver permit issued in the foreign country of origin (and including a photo of the licence holder and translation) should be presented with the foreign driver licence.

For the full Oktoberfest Brisbane Terms and Conditions please click here.

Bag checks are necessary because some things are not allowed to be brought to Oktoberfest Brisbane. Examples of some things you can’t bring in are glass, alcohol, weapons, illicit substances, pets, chandeliers or cement mixers. We do let you bring in things such as picnic blankets, tablecloths, seating cushions, children and your in-laws, but only if you promise to take them all home again at the end of the day.

Seriously though, it is a condition of entry to the Festival that you permit a search of your possessions at the time of entry to the venue. Any item we may consider inappropriate can’t be brought in and may be confiscated. Refusal to consent to a search will prevent your entry to the Festival site. For the full Oktoberfest Brisbane Terms and Conditions please click here.

Oktoberfest Brisbane is a registered affiliate of the Companion Card program. We will grant complimentary general admission to one Adult for every companion card holder. Click here to contact Ticketek for companion cards bookings or alternatively present card at the box office to receive complimentary ticket.

If you are a professional or semi-professional photographer, videographer or journalist, you must apply for media accreditation here before you head to the Festival. Amateur cameras (such as for example mobile phones) are permitted but images may only be used for private purposes and not public display. For any further media enquiries please contact our team at [email protected].

Pets are awesome, but unfortunately not permitted on the Oktoberfest Brisbane site, unless they are registered assistance animals, in which case they are welcome.

Smoking is not permitted in any area of the Oktoberfest Brisbane site except for in designated smoking areas. Alcohol is not permitted to be taken into designated smoking areas.

Privacy is as important to us as it is to you. We value your trust and will never sell, share or rent your personal information to unsolicited third parties.

Our Privacy Policy outlines how we handle your personal information in more detail.

We sure do! All you need to do is email [email protected]. We read all submissions and will respond within three (3) business days. Once your complaint has been received, we will undertake an initial review of your complaint.

There may be circumstances during the initial review or investigation of your complaint where we may need to clarify certain aspects of your complaint or request additional documentation from you. In such circumstances we will explain the purpose of seeking clarification or additional documentation and provide you with feedback on the status of your complaint at that time. We will endeavour to respond to you as soon as practical, taking into account the circumstances giving rise to the complaint.

Once we have finalised your complaint, we will advise you of our findings and any action we have taken. We will usually do this in writing, unless the circumstances are such that a verbal response is appropriate.

We reserve the right not to respond to any complaints which we deem to be, in our reasonable opinion, offensive, vexatious or abusive.

Due to the Cross River Rail construction works at the Brisbane Showgrounds, the Oktoberfest Brisbane Festival entry has moved to O’Connell Terrace (Gate 5).
Parking: Parking is available at the Brisbane Showgrounds. For more information, click here
Taxi: O’Connell Terrace (Gate 5) – supervised taxi rank. 13 Cabs via their booking link here
Rideshare: O’Connell Terrace (Gate 5) – dedicated drop off and pick up zone
Public transport: Check the Translink Journey Planner.
Bus: Royal Brisbane Women’s Hospital or Wickham Street (Fortitude Valley) stations.
Train: Bowen Hills (except Ferny Grove line) or Fortitude Valley.

Brisbane Showgrounds offers three undercover parking facilities with a total capacity of more than 1,100. The best option to access the Oktoberfest Brisbane entry is the The Pavilion Car Park – Access via Gate 5 off O’Connell Terrace. Alternative options are The Royal International Convention Centre (Royal ICC) Car Park – Access via 600 Gregory Terrace or King Street Parking – Access via Machinery or Alexandria Streets. Alternatively, there is a drop-off zone at Gate 5 off O’Connell Terrace. Further parking information and rates can be found here. The best option for disabled parking and access is within The Pavilion Car Park – Access via Gate 5 off O’Connell Terrace. Each car park level has two designated disabled parking bays, with direct access to the lifts and ground level.

Accessibility to all facilities for patrons with special needs is catered for. Most of the Festival is on level ground and is accessible by a wheelchair. For any stairways, a wheelchair ramp is provisioned. All event seating is on table and bench sets which seat 8 adults comfortably and there is ample room at the head of each table for wheelchairs, or alternatively the benches can be shifted or removed to allow more room for special needs. Trained guide dogs or service dogs are welcome. Companion Cards accepted with appropriate government issued ID. See above for Disability parking options.

Oktoberfest Brisbane is a licensed all ages event. Patrons under the age of 18 years that attend the Festival receive free entry but in accordance with the Qld Liquor Act 1992 must be accompanied and supervised by a responsible adult (18+) at all times. Each of the following persons is a responsible adult in relation to a minor: (a) A parent, stepparent or guardian of the minor, or (b) an adult who has parental rights and responsibilities for the minor.

No, Oktoberfest Brisbane is a cashless Festival and cash will not be accepted as payment for anything inside the Festival. Card payments will be accepted at all purchase points, meaning you can tap and get back to the party quicker than you can say Bezirksschornsteinfegermeister (actually a word.) There will be no ATMs at the festival.

Oktoberfest Brisbane is an all-weather Festival, so don’t fret if it’s looking a little cloudy. We have a massive tent with ample seating, so you’ll be able to enjoy the Festival rain, hail or shine! You may bring wet weather protection such as ponchos and raincoats however umbrellas are not permitted. Plans are in place to address severe or adverse weather conditions and if for any reason the festival cannot go ahead due to this reason, the festival may be postponed or cancelled, and your tickets will be exchanged to new dates or refunded in line with our refund and exchange policy.

All bags must be smaller than an A4 sheet of paper. All bags larger than an A4 sheet of paper, backpacks (including backpack handbags and children’s backpacks) of any kind are not permitted into the festival.

Sorry, no cloak room or lockers at this festival. Always leave unnecessary items or valuables at home or keep any possessions with you at your table. You are responsible for your own belongings and must not leave bags or possessions unattended at any time.

Yes! If your belongings are handed into us or are found by us, we have good systems in place to keep your lost belongings safe until they can be reunited with you. If you have misplaced personal belongings and you are still at the Festival, please visit the merchandise stall for assistance. If you have left the Festival, please click here to send our team a message.

Thank you for your interest in working at Australia’s biggest authentic annual German celebration. Contact our team at [email protected]

We are working closely with authorities to plan and deliver a safe and enjoyable Festival experience for all. The Festival will be delivered compliant with all applicable government restrictions in effect at the time. Click here to view the COVID Safe festival information.

We ask you to acknowledge your role in helping to successfully carry out the safety measures as detailed in our COVID Safe Festival information. You will be required to check into the festival site using the Check In Qld App. More information can be found here. We also encourage your use of the Australian Government’s COVIDSafe App. More info can be found here. Click here to view the COVID Safe festival information.

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Food & Drink

Glass is out! The Oktoberfest Brisbane site is a Glass Free Zone. To assist us in complying with the conditions of our Liquor Licence, glass, earthenware or things made from similar materials are not permitted to be brought into any part of the venue. But there’s good news, check out our exclusive Oktoberfest Brisbane Stein! It looks like glass but is 100% plastic. If you have yours from last time you came to the Festival, you’re welcome to bring it along.

We have something for everyone at Oktoberfest Brisbane! Most importantly, we have authentic German beer. Our Lager, Weissbier (wheat beer), Dunkelbier (dark beer) and Alkoholfrei bier (non-alcoholic beer) are all brewed according to the Bavarian Purity Law, packed with flavour and made only for this festival. We offer the following as alternatives to our beers: German & Australian wines, German sparkling ‘Sekt’, a range of German cocktails, champagne, Schnaps mixers (Peach, Apple, Wild Cherry), as well as, soft drinks, water, non-alcoholic beer, energy drinks, coffee & tea.

To comply with the conditions on our Liquor Licence, we are permitted to serve a maximum of three alcoholic beverages per person at any one time.

Across all our foodie partners, the menus cover most common dietary requirements, such as vegetarian, vegan, dairy free, gluten free.

All our Schnapps mixers (Peach, Apple, Wild Cherry), as well as all wines, champagne and soft drinks are gluten-free.

We try and keep the Festival as true and authentic to the Oktoberfest in Munich and would love to serve in 1 Litre glass steins, however due to liquor licensing laws in Queensland, for a festival of our type, we are unable to serve in glass and unable to serve in steins larger than 500ml.

Drinks range from $9-$16 and food ranges from something smaller like a pretzel at around $5 to a pork knuckle to share for around $26. We are prohibited by law to advertise any specific alcohol pricing outside of the festival however, we can tell you the prices are the same as you enjoyed last festival. We can guarantee that you will be getting value for money, not just for drinks but across your entire Oktoberfest Brisbane experience!

The food and drink on offer at Oktoberfest Brisbane are some of the most tasty and authentic available outside of Germany. It wasn’t easy to find, so please support our beverage and foodie partners by leaving yours at home. For more information about what’s available at this year’s Festival click here

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Tickets

Purchasing tickets can be done online via our official Oktoberfest Brisbane website, or through our official ticketing partner Ticketek Australia either online, on the phone or at outlet. Alternatively, you can purchase tickets on the day from the Box Office at the Festival however with a limited capacity it is suggest to buy early to secure tickets.

We are unable to confirm the validity of any ticket not purchased directly from Ticketek or Ticketek Marketplace. If you have bought tickets to the Festival through any other channels, we cannot guarantee that you will be able to enter the Festival with those tickets. Check out this video for a friendly guide on safe ticket purchasing from our friends at Live Performance Australia.

General Admission tickets or Bavarian VIP Experience {Bayriches Eck} tickets are two options to attend the festival and they are valid for admission to the date of purchase only, there are no season or multiday tickets. Children 17 years and under are free of charge and must be accompanied by an adult or legal guardian (18+) – no ticket required, simply present yourself at the gate. Each day has a limited capacity and we recommend buying early to secure tickets.

Ticketek accepts all major debit/credit cards, Google Pay and Afterpay for bookings made online. Please note Oktoberfest Brisbane is a cashless festival and cash may not be accepted at the box office.

Afterpay is a convenient option that lets you shop now and pay over time. When paying with Afterpay, the cost of your Ticketek order is split into four equal payments, paid every fortnight (two weeks). Simply select Afterpay as your payment option at checkout, and you’ll be directed to login or create your Afterpay account.

Gearing up for a big Bavarian get together with your nearest and dearest? Oktoberfest Brisbane rewards group bookers with discounts and option to reserve tickets and pay later. Click here to view group booking options.

Yes! Ticketek is our official ticketing provider. You should receive confirmation from Ticketek once your order has been processed.

Don’t panic! Normally the ticket will arrive within a few minutes of your card being successfully charged. Please check your spam/junk folder just in case. If it doesn’t arrive please first log into your Order History online, and then contact Ticketek here for further assistance.

Your your event tickets will be delivered as per the delivery method your choose when purchasing tickets – either Print-at-home ezyTicket or Mobile Ticket.

Mobile ticket delivery will allow you to have a ticket delivered electronically to your compatible mobile phone and does not require a paper ticket to be printed, just open up your ticket and scan it at the event.

Helpful tips when arriving at the event

  • If you selected to have all tickets sent to your mobile phone, make sure these have been forwarded on to everyone in your booking.
  • Before arriving at the event open your Ticketek SMS message
  • Once your message has been opened, click on the link to reveal your mobile ticket in preparation for scanning
  • At venues using turnstiles, scan your mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner
  • Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning
  • Ensure the back-light on your mobile phone is turned up to aid the speed of scanning

Click here to the view the info guide to Mobile Tickets.

Within a short time of purchase you should receive an email from Ticketek containing individual ezyTicket™s in a PDF format – you will receive one attached PDF file for each ticket you have purchased. If you have ordered more than one ezyTicket™, each one is in a separate attachment to the email and each must be printed separately. You will need Acrobat Reader installed to be able to open and print the ezyTicket™. Download Adobe’s latest version of this FREE program here.

If you haven’t received your ticket to your email or phone, please first check if your event has delivery delayed. Check out our Ticket Delivery Live Updates, or your event page for details. If you should have received your ticket by now, please log into your Order History online and download a PDF copy of your ticket to print out.
We can resend your ticket to you if you can’t access your online order history, submit a request and we can get that to you.

As long as everyone has their own individual ticket with them, then you don’t need to arrive together. Remember to make sure you haven’t sent anyone the same ticket. Ticket can only be scanned once to get entry into the Festival!

Ticket sharing allows you to quickly and securely share individual digital tickets to the event with your family or friends through email or SMS via the Ticketek mobile app.

To use, visit the “Your Tickets” tab on the mobile app, tap on “Share” against the ticket you want to send. Follow the steps as prompted to share. Alternatively, tap ‘Share ticket’ on your mobile ticket and follow the steps as prompted to share.

Refunds, cancellations or exchanges are not provided except as required by law or in accordance with the Live Performance Australia Ticketing Code of Practice, so please choose your tickets carefully. If you made a mistake and accidentally bought a ticket for the same day as your pet hamster’s birthday, give your ticket to a mate. Also keep in mind that this is an all-weather festival. Refunds will not be provided if you have a change of mind about attending the festival. In extraordinary circumstances, we reserve the right to cancel or postpone the festival and will act reasonably in doing so. Should such circumstances arise, you will be contacted about options for an exchange or refund.

A refund due to COVID-19 will be provided if:

  • You are required to self-isolate or quarantine (and the festival falls within the isolation/quarantine period) due to:
    • being a confirmed case of COVID-19
    • having close contact with a confirmed case of COVID-19
    • living in or having been in a high-risk area within Australia
    • having returned from overseas
  • You have COVID-19 symptoms and/or have been tested for COVID-19 and are awaiting test results (and the festival falls within the period of awaiting test results)

No, my friend, Oktoberfest Brisbane is 100% Fee Free (yippee!)

Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Check out the Ticketek Marketplace site for more information.

Should changed restrictions mean that the festival cannot go ahead on the scheduled date(s), we will either postpone or cancel the festival. In this case, your tickets will either be valid for the new date or refunded. In any case, if you’ve bought a ticket, we’ll be in contact with you. For full details please read our Terms and Conditions. Click here to view the COVID Safe festival information.

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Bavarian VIP Experience

Up to 8 people can sit at one table. We are certain that you can fit 9 people on a table, heck in Germany 10 people sit on one table, however, we have found that in Australia we like a bit more wiggle room, therefore, we only seat a maximum of 8 people per table.

The tables are sold as one table that can fit up to 8 people. However, Oktoberfest Brisbane is a very friendly environment and a great way to meet new people. So if you have less than 8 people, we can guarantee you’ll make friends really quick when offering to bring them up to your VIP table!

Minors are kids too, so the Festival is open to all ages. On Sunday, if the child is under 2 years of age, they can sit on your lap, however, that is limited to 2 lap children under 2 years of age per table. Similar for when you purchase an airplane ticket, after a certain age even the little ones count as a big one.

Yes, you can purchase as many tables as you need to fit your party size. We do our absolute best to arrange group bookings next to each other.

The world is full of options, my friend. We suggest booking tickets online instantly though Ticketek our official ticketing supplier. If you’re more comfortable paying over the phone, please feel free to email us with your name and phone number on [email protected] and one of our friendly staff will be in contact between business hours (9am-5pm), Monday-Friday to take your booking over the phone.

We will try our best to accommodate your table location request, but can make no guarantees on availability. If you have a specific location of your table request, please proceed with the booking form above and then email [email protected] with your request so we can address your reservation.

Oh how exciting! We love birthdays! We most certainly can help you get a cake to complete the celebrations. Our longstanding partner, King of Cakes, do some wonderful creations, so please contact them directly via email at [email protected] and they can help assist you with what you’re looking for.

Changes to any and all bookings are situational and based on availability. No guarantees are made for changes to your booking, however, please contact [email protected] to submit your change request and we’ll do our best to accommodate you based on availability.

The Bavarian Corner {Bayrisches Eck} has its own opening time and closing time for each day below:
Fridays: 2pm to Midnight
Saturdays: 2pm to Midnight
Sundays: 12pm to 8pm
This is the time the area is open, you are welcome to come to your booking at any time during this window as that table is exclusive yours for the duration of the festival.

We feel for you and are truly sorry you missed out. To make sure the stars align next year and you get your bum on one of those high demand tables, sign up for our newsletter HERE to stay in the loop on all things Oktoberfest Brisbane.

Yes, we understand that choosing your friends to complete your group of 8 and join you in this exclusive experience with you may take time, and then getting them to transfer their share into your account may take even more time! For this, we offer Afterpay. Afterpay is a convenient option that lets you shop now and pay over time. When paying with Afterpay, the cost of your Ticketek order is split into four equal payments, paid every fortnight (two weeks). Simply select Afterpay as your payment option at checkout, and you’ll be directed to login or create your Afterpay account.